Policy
Returns & Exchanges
Store operator
- Elindra is operated by Elindra LLC.
Eligibility
- Items must be returned in original condition if the order is eligible for return.
- Any final-sale or item-specific exclusion will be disclosed before purchase when applicable.
- Certificate and original packaging should be included when applicable.
Process
- Initiate a request through support with order number and reason.
- After approval, ship to the provided return address.
- Refunds are issued to the original payment method after inspection.